SMS PRIVACY POLICY

Lakeview Horizon Psychiatric Nursing Services value your privacy and is committed to protecting your personal information. This SMS Privacy Policy outlines how we collect, use, and safeguard your information when you receive text messages from us. By opting in to receive SMS communications from us, you agree to the collection and use of your information as described below.

1. Information We Collect

When you opt-in to our SMS services, we collect the following information:

• Phone Number: The mobile number you provide to receive SMS messages.
• Message Content: We collect the content of messages you send and receive from us.
• Opt-In Information: If you opt to receive text message from us, we will store your consent information.

2. Use of Your Information

We use the information we collect for the following purposes:

• To send you text messages related to “Lakeview Horizon Psychiatric Nursing Services” billing concerns and inquiries, updates, or notifications related to our services and other events.
• To verify your consent and ensure compliance with applicable regulations.
• To improve and personalize the SMS experience based on your interactions.

3. How We Share Your Information

We value your privacy and will not share your information with third parties without your explicit consent. Your phone number and consent information will be used solely for the purpose of delivering the SMS communications you have agreed to receive, except in the following limited circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in delivering SMS messages and maintaining our services. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.

SMS consent and phone numbers will not be shared with third parties/affiliates for marketing promotional purposes and any circumstances.

4. Data Security

We take appropriate technical and organizational measures to protect the information we collect from unauthorized access, alteration, or disclosure. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).

5. Message Frequency

The number of messages you will receive may vary and depends on your interaction with our SMS service. You may receive multiple messages per week or as specified in the opt-in process.

6. Cost and Carrier Charges

Message and data rates may apply to each message you receive and send in connection with our SMS service, as provided in your mobile plan. You are responsible for any costs associated with receiving these messages from your mobile carrier.

7. Responsibility for Information

You are responsible for ensuring that the phone number you provide is valid and able to receive SMS messages. You must promptly notify us of any changes to your phone number.

8. Termination

We reserve the right to suspend or terminate your access to the SMS service if you violate these Privacy Policy.

9. Opt-Out

You may opt-out of receiving SMS messages at any time by replying with “STOP” to any message we send. After opting out, you will no longer receive messages from us.

10. Changes to This Privacy Policy
    

We may update this SMS Privacy Policy from time to time. Any changes will be communicated through SMS or on our website, and the effective date will be updated accordingly.

For assistance, text “HELP” or visit our Privacy Policy.

If you have any questions or concerns regarding this policy, please contact us at :

Lakeview Horizon Psychiatric Nursing Services

530-433-4622

Tbrewerlvh@gmail.com

By consenting to receive SMS communications, you acknowledge that you have read and agree to both our SMS Privacy Policy.